FAQ

What are you guys all about?

We believe no one should be insecure about what they wear.

Young adults everywhere often struggle to make ends meet. We're here to change the culture of indulging on brands to feel accepted. Everyone deserves to feel confident in their outfits, and we believe looking stylish can make your whole day better. We're here for those who yearn to impress others but don't want to break their bank. 

 

I really love Oinc. How can I get involved?

That's awesome! Email us at info@oincclothing.com or send a direct message to @oincclothingco on instagram for our representative application. If you're accepted, you'll get a personal promo code for others to use, and you'll be rewarded when other customers use that code. If you already are a representative and want to know more info, shoot us an email at info@oincclothing.com for our representative terms and conditions. 

 

What do I do if there's a problem with my order?

We understand that sometimes, things happen that are out of our control. Shoot us an email at info@oincclothing.com if you have any questions about a pending order, want to make a change, or if you just want to say hi. 

 

I chose USPS shipping and it's been a week. Why haven't I received my merch?

Our products are printed on-site in Charolette, NC. The clothes begin their creation process after an order is placed. Fulfillment takes 2-4 business days for printed products and 2-7 business days for embroidered products. Whichever shipping you choose will be post-fulfillment, and you should get an email when it ships out with your tracking information. If you think your order is lost, shoot us an email at info@oincclothing.com and we'll be happy to take a look for you.

 

What's your privacy policy?

We got your back. The info you share with us will never be shared with anyone, nor stored in our system.

 

I want a discount!

Sign up for our mailing list and check your email for seasonal and occasional promotions and discounts!